A 27-year-old man is evaluated during a pre-employment examination. He is asymptomatic. Review of systems is negative, including no hearing loss, tinnitus, or ear pain. Medical history is otherwise unremarkable. He takes no medications.

On physical examination, vital signs are normal. BMI is 21. General examination is normal except for cerumen impaction of both auditory canals. The tympanic membranes cannot be visualized. Gross auditory acuity is normal. The remainder of the examination is unremarkable.

Which of the following is the most appropriate management?